La Cour des comptes constate, dans un rapport publi\u00e9 mi-juin, une tr\u00e8s faible conformit\u00e9 des sites internet publics fran\u00e7ais aux obligations d\u2019accessibilit\u00e9 num\u00e9rique, pourtant encadr\u00e9es par un dispositif juridique et organisationnel \u00e9toff\u00e9. La France compte environ 200 000 sites publics (\u00c9tat, collectivit\u00e9s, services publics). Un audit automatis\u00e9 men\u00e9 par l\u2019Adullact sur 37 000 d\u2019entre eux \u00e9value le respect des r\u00e8gles d\u2019accessibilit\u00e9 \u00e0 moins de 1 %. Sur les 244 \u00ab d\u00e9marches essentielles \u00bb d\u00e9finies par l\u2019\u00c9tat, seules 16 sont totalement conformes au r\u00e9f\u00e9rentiel g\u00e9n\u00e9ral d\u2019am\u00e9lioration de l\u2019accessibilit\u00e9 (RGAA), soit 6,6 %. Les principaux sites \u00e0 fort trafic, tels que francetravail.fr, impots.gouv.fr, education.gouv.fr ou interieur.gouv.fr, ne sont que partiellement conformes, et le compte ameli.fr est qualifi\u00e9 de non conforme.<\/p>\n
Le rapport souligne que ces r\u00e9sultats interviennent malgr\u00e9 un cadre l\u00e9gislatif et r\u00e9glementaire ancien et structur\u00e9 : la loi de 2005 a anticip\u00e9 les directives europ\u00e9ennes de 2016 et 2019, et le RGAA d\u00e9cline ces exigences en 106 crit\u00e8res, assortis d\u2019obligations de sch\u00e9ma pluriannuel et de d\u00e9claration d\u2019accessibilit\u00e9. La direction interminist\u00e9rielle du num\u00e9rique (Dinum) assure un pilotage coordonn\u00e9 pour environ 3 600 sites en \u00ab .gouv \u00bb, en lien notamment avec le service d\u2019information du gouvernement (SIG), la direction interminist\u00e9rielle de la transformation publique (DITP) et la direction des achats de l\u2019\u00c9tat.<\/p>\n
La Cour rel\u00e8ve cependant l\u2019absence d\u2019effectivit\u00e9 des sanctions pr\u00e9vues par le l\u00e9gislateur. Leur mise en \u0153uvre op\u00e9rationnelle n\u2019est intervenue qu\u2019en 2019 et, selon le minist\u00e8re, aucune sanction n\u2019a \u00e9t\u00e9 prononc\u00e9e \u00e0 ce jour. La comp\u00e9tence est partag\u00e9e entre le ministre charg\u00e9 des Personnes handicap\u00e9es, qui ne l\u2019a jamais exerc\u00e9e, et l\u2019Arcom, autorit\u00e9 investie d\u2019un pouvoir de sanction depuis 2023. Fin 2025, l\u2019Arcom ne consacrait que deux agents \u00e0 ce sujet et n\u2019avait prononc\u00e9 ni mise en demeure ni amende, privil\u00e9giant une approche p\u00e9dagogique et gradu\u00e9e. La Cour recommande de faire de l\u2019Arcom l\u2019unique autorit\u00e9 de sanction.<\/p>\n
Sur le plan financier, l\u2019\u00c9tat a mobilis\u00e9 des moyens incitatifs mais insuffisamment utilis\u00e9s. La Cour mentionne 60 millions d\u2019euros d\u00e9gag\u00e9s sur cinq ans, compl\u00e9t\u00e9s par 20 millions d\u2019euros sur quatre ans du Fonds pour l\u2019insertion des personnes handicap\u00e9es dans la fonction publique (FIPHFP). Malgr\u00e9 une r\u00e9duction budg\u00e9taire r\u00e9cente de 47 %, une enveloppe de 22,3 millions d\u2019euros reste disponible pour 2024-2025, dont seuls 16,6 millions ont \u00e9t\u00e9 engag\u00e9s et 11,2 millions effectivement pay\u00e9s, en raison d\u2019un nombre insuffisant de demandes des administrations. Le march\u00e9 interminist\u00e9riel d\u2019accessibilit\u00e9 num\u00e9rique ouvert par la direction des achats de l\u2019\u00c9tat entre 2017 et 2021 n\u2019a \u00e9t\u00e9 consomm\u00e9 qu\u2019au niveau de son minimum contractuel.<\/p>\n
La Cour ne minimise pas le co\u00fbt de la mise en conformit\u00e9, ce qui conduit \u00e0 des arbitrages et \u00e0 la n\u00e9cessit\u00e9 de prioriser. Pour la seule d\u00e9claration de revenus, la DGFIP estime \u00e0 5 millions d\u2019euros le co\u00fbt d\u2019une refonte compl\u00e8te du parcours num\u00e9rique. Ces constats ont des implications directes pour l\u2019acc\u00e8s aux droits et aux services publics des personnes en situation de handicap et, plus largement, pour l\u2019\u00e9galit\u00e9 d\u2019acc\u00e8s aux d\u00e9marches administratives en ligne dans les champs de la sant\u00e9, des affaires sociales, de la solidarit\u00e9, de l\u2019emploi et du travail.\u00a0(contenu r\u00e9sum\u00e9 en fran\u00e7ais par l’IA)Lire la Suite<\/a><\/p>","protected":false},"excerpt":{"rendered":" La Cour des comptes constate, dans un rapport publi\u00e9 mi-juin, une tr\u00e8s faible conformit\u00e9 des sites internet publics fran\u00e7ais aux obligations d\u2019accessibilit\u00e9 num\u00e9rique, pourtant encadr\u00e9es par un dispositif juridique et […]<\/p>\n","protected":false},"author":1,"featured_media":9221,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[17],"tags":[192],"class_list":["post-13652","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-handicap-et-accessibilite","tag-caisse-des-depots"],"_links":{"self":[{"href":"https:\/\/veilles-affaires-sociales.fr\/index.php?rest_route=\/wp\/v2\/posts\/13652","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/veilles-affaires-sociales.fr\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/veilles-affaires-sociales.fr\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/veilles-affaires-sociales.fr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/veilles-affaires-sociales.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13652"}],"version-history":[{"count":1,"href":"https:\/\/veilles-affaires-sociales.fr\/index.php?rest_route=\/wp\/v2\/posts\/13652\/revisions"}],"predecessor-version":[{"id":14434,"href":"https:\/\/veilles-affaires-sociales.fr\/index.php?rest_route=\/wp\/v2\/posts\/13652\/revisions\/14434"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/veilles-affaires-sociales.fr\/index.php?rest_route=\/wp\/v2\/media\/9221"}],"wp:attachment":[{"href":"https:\/\/veilles-affaires-sociales.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13652"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/veilles-affaires-sociales.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=13652"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/veilles-affaires-sociales.fr\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=13652"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}